sg777.com Privacy Policy

This Privacy Policy ("Policy") describes how sg777.com ("the Platform," "we," "us," or "our") collects, uses , stores, and protects the personal information of users ("you," "your," or "Player") who access and use the sg777.com website, mobile interface, games, and all related services (collectively, the "Services").

sg777.com is committed to protecting your privacy and handling your personal data with the highest standards of care and transparency. This Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

By registering an account on sg777.com, accessing the Platform, or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy.

For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection legislation, sg777.com acts as the personal information controller in respect of the personal data collected through the Platform and its Services.

As the personal information controller, sg777.com determines the purposes and means of processing your personal data. Where sg777.com engages third-party service providers to process personal data on its behalf, those providers act as personal information processors and are bound by contractual obligations to process your data only in accordance with sg777.com's instructions and this Policy.

If you have any questions or concerns about how sg777.com processes your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer using the contact details provided in Section 15 of this Policy.

sg777.com collects the following categories of personal data from players and prospective players:

sg777.com collects personal data through the following means:

• Direct Interactions: When you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or participate in promotions, you directly provide us with personal data.
• Automated Technologies: As you interact with the Platform, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies. Please refer to Section 11 of this Policy for more information on our use of cookies.
• Third-Party Sources: We may receive personal data about you from third-party identity verification providers, payment processors (such as GCash and PayMaya), fraud prevention services, and publicly available sources, where this is necessary for compliance or security purposes.
• KYC and AML Checks: As part of our Know Your Customer and Anti-Money Laundering obligations, we may obtain data from third-party verification agencies to confirm your identity and assess risk.

sg777.com uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your player account on sg777.com, including processing your registration and verifying your identity.
• Service Delivery: To provide you with access to our games, promotions, and all other features of the Platform.
• Financial Transactions: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate financial records.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance through our live chat and email support channels.
• Legal and Regulatory Compliance: To comply with our obligations under Philippine law, including the Data Privacy Act of 2012, Anti-Money Laundering Act, and applicable gaming regulations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal or prohibited conduct on the Platform.
• Responsible Gaming: To monitor player behaviour and implement responsible gaming tools such as deposit limits, session reminders, and self-exclusion, in accordance with our Responsible Gaming Policy.
• Marketing Communications: To send you promotional offers, bonuses, and news about sg777.com, where you have consented to receive such communications. You may opt out of marketing communications at any time by contacting our support team.
• Platform Improvement: To analyse usage patterns and player feedback in order to improve the functionality, performance, and content of the Platform.

sg777.com processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications or the processing of sensitive personal information.
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and sg777.com — specifically, the Terms & Conditions governing your use of the Platform — including account management, game access, and financial transaction processing.
• Legal Obligation: Where processing is necessary for sg777.com to comply with a legal obligation, including KYC requirements, AML obligations, and reporting duties to regulatory authorities such as the Anti-Money Laundering Council (AMLC).
• Legitimate Interests: Where processing is necessary for the legitimate interests of sg777.com, such as fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and interests.

sg777.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to the extent necessary to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers engaged to verify your identity and assess compliance risk.
• Game Providers: Licensed game software providers whose games are available on the Platform, where necessary for the delivery of those games and the recording of game outcomes.
• Regulatory Authorities: Philippine government agencies and regulatory bodies, including the Anti-Money Laundering Council (AMLC) and the National Privacy Commission (NPC), where disclosure is required by law or regulatory obligation.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or other legal process.
• IT and Security Service Providers: Third-party providers of hosting, cybersecurity, fraud detection, and analytics services, who process data on sg777.com's behalf under strict contractual data processing agreements.

Some of sg777.com's third-party service providers, including game software providers and cloud infrastructure providers, may be located outside the Philippines. Where your personal data is transferred to a country outside the Philippines, sg777.com will ensure that appropriate safeguards are in place to protect your data, consistent with the requirements of the Philippine Data Privacy Act of 2012.

Such safeguards may include contractual clauses approved by the National Privacy Commission, or transfers to countries that have been assessed as providing an adequate level of data protection. sg777.com will not transfer your personal data internationally where adequate protections cannot be ensured.

sg777.com retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a period of five (5) years following account closure, in accordance with AML record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required under Philippine AML regulations.
• KYC and Verification Documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a regulatory authority.
• Customer Support Communications: Retained for a period of two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and Usage Data: Retained for a period of twelve (12) months from collection, unless required for longer for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with sg777.com's data disposal procedures.

sg777.com implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the sg777.com Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict access controls ensuring that personal data is accessible only to authorised personnel who require it to perform their job functions.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform's infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Documented incident response procedures for detecting, reporting, and managing personal data breaches.

While sg777.com takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your own account credentials. If you suspect that your sg777.com account has been compromised, please contact our support team immediately via live chat on the Platform.

sg777.com uses cookies and similar tracking technologies to enhance your experience on the Platform, to ensure the Platform functions correctly, and to collect analytical data about how the Platform is used. The following types of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function and cannot be disabled. They include session cookies that maintain your login state and security cookies that protect against cross-site request forgery.
• Functional Cookies: These cookies remember your preferences, such as your preferred language and display settings, to provide a more personalised experience on sg777.com.
• Analytical Cookies: These cookies collect anonymised information about how players use the Platform, such as which pages are visited most frequently and how long sessions last. This data is used to improve the Platform's performance and content.
• Marketing Cookies: Where you have consented, these cookies track your activity on the Platform to enable sg777.com to deliver relevant promotional content and offers.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the sg777.com Platform. For more information on managing cookies, refer to your browser's help documentation.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by sg777.com:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfils that obligation.
• Right of Access: You have the right to request a copy of the personal data that sg777.com holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data that sg777.com holds about you.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to sg777.com's legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, subject to sg777.com's overriding legitimate grounds.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that sg777.com has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact sg777.com's Data Protection Officer using the contact details in Section 15. We will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.

sg777.com's Services are strictly intended for adults aged 21 years and above. sg777.com does not knowingly collect personal data from individuals under the age of 21. This minimum age requirement is consistent with Philippine gaming regulations applicable to casino-style gambling platforms.

If sg777.com becomes aware that personal data has been collected from a person under the age of 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on sg777.com, please contact our support team immediately via live chat on the Platform.

sg777.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

When material changes are made to this Policy, sg777.com will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of sg777.com following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms.

We recommend that you review this Privacy Policy periodically to stay informed of how sg777.com is protecting your personal information. If you do not agree with any changes to this Policy, you should cease using the Platform and contact our support team to close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by sg777.com, please contact our Data Protection Officer. Our support team is available 24 hours a day, 7 days a week via live chat on the Platform.

You may also reach us by email. Our support email address is displayed in the footer of this page. Please include "Privacy Request" in the subject line of your email so that your message is directed to the appropriate team. Email responses are typically provided within two (2) business days. For urgent privacy matters, live chat is the recommended contact method.

If you are not satisfied with sg777.com's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.